Privacy Policy

Who is responsible

Boreal Web Solutions is an independent digital studio based in Canada and is responsible for the personal information described in this policy. Because the studio does not publish a street address or telephone number, privacy questions and requests should be sent through the contact form on this website.

Information we collect

We collect only the information you choose to send us through the contact form: your name, company name (optional), email address, country, selected service, estimated budget range, desired timeframe, project description and your consent confirmation.

Standard technical information may be processed automatically by our hosting provider in order to deliver the website securely — for example, IP address, request timestamps and browser type in server logs. This website does not currently load third-party advertising or behavioural analytics scripts.

• Contact form details you submit
• Server logs generated by the hosting provider
• Emails exchanged after your enquiry

Why we use it

Your information is used to respond to your enquiry, to prepare a scope or quote, and to communicate about a project you have asked about. It is not used to send marketing newsletters, and it is not sold, rented or traded.

Cookies and analytics

This website does not set advertising or tracking cookies. Any cookies present are those required for the site to function and to keep the service secure. If analytics are added in the future, this policy will be updated first and consent will be requested where required by law.

Third-party services

Contact form submissions are transmitted by a server-side email delivery provider so that the message reaches the studio inbox. Hosting, DNS and email delivery are provided by third-party infrastructure providers who process data on their own terms.

No Fiverr profile is currently linked from this website. If a seller profile is published later, any link to Fiverr will open a third-party platform with its own privacy policy, and information you provide there will be handled by Fiverr under its policies rather than by this website.

Retention

Enquiry emails and the details within them are retained only as long as needed to respond, to keep a record of the conversation while a project is active, and to meet basic business or legal record-keeping needs. Enquiries that do not become projects are deleted or anonymised within a reasonable period, and you may ask for earlier deletion.

Security

The website is served over HTTPS. Form submissions are validated and protected against automated abuse before delivery. Access to enquiry emails is limited to the studio. No system is perfectly secure, so please avoid sending sensitive information such as passwords, payment card numbers or identity documents through the contact form.

Your rights

Subject to applicable law, you may request access to the personal information we hold about you, ask for corrections, withdraw consent where consent is the basis for processing, or request deletion. Requests can be sent through the contact form and will be answered within a reasonable period.

If you are in Canada, you may also contact the Office of the Privacy Commissioner of Canada. If you are in Quebec, you may contact the Commission d’accès à l’information du Québec.

Children

This website is intended for businesses and adults. It is not directed at children, and we do not knowingly collect personal information from children.

Changes to this policy

If the way this website handles information changes, this page will be updated and the revision date above will change. Material changes will be described on this page rather than made silently.